Two volunteer cooks in a hospice kitchen


Our Kitchen Helpers are an essential part of our team. Supporting our Cooks, they help work culinary magic to create our wonderful hospice menus; nurturing our patients, guests and team members with fabulous feel-good food. During respite, they may help prepare breakfast, lunch, supper or snacks but for day hospice it’s all about a wholesome and tasty shared lunch. Great food is a much loved, social aspect of people’s time with us and something everyone appreciate, ensuring the catering team gets to enjoy both the fruits of their labour and widespread popularity.

Our Kitchen Helpers:

  • Ready the kitchen and dining room for cooking and mealtimes
  • Help prepare delicious meals for our patients and team members
  • Shut down the kitchen (if on shift at that time) when meal serving is finished
  • Manage personal hygiene as part of our infection control policy and procedures

Our Kitchen Helpers need:

  • To enjoy cooking
  • A willingness to complete Level 2 in Food Preparation & Hygiene training
  • Flexibility and good organisational skills
  • Ability to work in a pressured and potentially hot environment
  • Reliability and good time-keeping

We would love it if you had:

  • Knowledge of COSHH regulations
  • A background in catering (at home or in a care, hospital or hospitality setting)
  • Experience of working with people with a life-limiting condition
  • The ability to participate effectively and forge good relations with team members, patients, carers and visitors

Personal qualities we value are:

  • A compassionate and empathic attitude
  • Enthusiasm and a conscientious approach to volunteering
  • Approachability, person-centred manner and a sense of humour
  • An ability to remain calm, diplomatic and professional under pressure

We ask all our volunteers to:

  • Participate in our annual development and review process
  • Follow our policies and procedures
  • Play an active part in the hospice risk management to safeguard patients, visitors and colleagues
  • Follow good infection control practices and be familiar with relevant infection control policies, procedures and guidance
  • Agree to a criminal records check
  • Be aware of the confidential nature of the organisation, including information about patients, carers, friends and relatives

Supported by: Catering Lead

In support of: The Cook

Base: Skanda Vale Hospice, Saron, Carmarthenshire

Hours of Service: The minimum requirement is 4 hours per week.

Our volunteers take part in induction and training, much of which happens in the first few weeks with us. Training varies role by role and can be reduced if someone has current relevant certificates. We also have meetings to update everyone and opportunities for additional support and learning.

Download this role description
Download an application form in MS Word format

Apply now

Before you start, make sure you have the names, numbers and email addresses of two referees (non-family members) who you’ve known for two or more years.