Two volunteer cooks in a hospice kitchen

Volunteer role description

  • Responsible to: Chef.
  • Base: Skanda Vale Hospice.
  • Hours of Service: The minimum requirement is 4 hours per week. In addition, all our volunteers take part in induction and training; much of which happens in the first two months. We can also consider any relevant qualifications or training you may have. We expect that in the first 3 months our Volunteer Catering Assistants may engage in up to 8 hours per month of initial mandatory training, then up to 6 hours of monthly additional support and opportunities for personal / professional development.

Our Catering Assistants are an essential part of our operational team. They receive formal support from the Catering Lead but are supervised day-to-day by the Chefs whom they assist to work culinary magic into wonderful hospice menus; nurturing our patients, guests and team members with feel-good cuisine. During respite, they may help prepare food for breakfast, lunch, supper or snacks but for day hospice it’s all about the wholesome and tasty shared lunch. Great food is a much loved, social aspect of people’s time with us and something the wider team appreciates too; so the catering team gets to enjoy not only the fruits of their labour but widespread popularity!

Our Catering Assistants are responsible for:
  • Readying the kitchen and dining room for cooking and mealtimes
  • Helping to prepare delicious meals for our patients and team members
  • Prioritising and completing activities in a pressured environment
  • Shutting down the kitchen (if on shift at that time) when meal serves are finished
  • Managing personal hygiene as part of our infection control policy and procedures
Our Catering Assistants need:
  • To enjoy cooking and have experience as a home cook
  • Level 2 in Food Preparation & Hygiene or willingness to complete the training
  • Flexibility and good organisational skills
  • Ability to work in a pressured and potentially hot environment
  • Initiative and ability to work independently as well as in a team
  • Reliability and good time-keeping
We would love it if you had:
  • Knowledge of COSHH regulations
  • A background in catering (in a home, care, hospital or hospitality setting)
  • Experience of working with people with a life-limiting condition
  • The ability to participate effectively and forge good working relations with the wider team as well as patients, carers and visitors
Personal qualities we value are:
  • A compassionate and empathic attitude
  • Enthusiasm and a conscientious approach to volunteering
  • Approachability, person-centred manner and a sense of humour
  • An ability to remain calm, diplomatic and professional under pressure
We ask all our volunteers to:
  • Attend a Welcome (Back) Day, Induction and ongoing training as per hospice requirements
  • Participate in our annual development & review process
  • Follow our organisational policies and procedures
  • Play an active part in the hospice risk management process to safeguard patients, visitors and colleagues and take responsibility for reporting and managing risks as appropriate
  • Follow good infection control practices at all times and be familiar with infection control policies, procedures & guidance relevant to their area of work.
  • Agree to a criminal records check prior to starting with us
  • Be aware of the confidential nature of the organisation, including information about patients, carers, friends and relatives which must not be disclosed to any unauthorised persons including via social media

Apply now

Before you start, make sure you have the names, numbers and email addresses of two referees (non-family members) who you’ve known for two or more years.